Learning to prevent infection is a skill that is becoming essential. Particularly the measures to prevent the virus NOVEL COVID-19 for any customer-facing worker or volunteer. Get Skilled, Stay Safe.

This nationally recognised unit addresses the skills and knowledge needed to follow organisational infection prevention and control procedures. This includes using standard and transmission-based precautions and responding to the infection risks. This unit is part of the Health training package. The two skill sets we offer; retail and food handling have been recommended as priority industries by the Australian Industry Skills Authority due to The customer-facing duties required in these jobs. Any customer-facing worker or volunteer can study this unit.

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Young barista and Modern woman paying contactless at cafe wearing face protective mask to prevent Coronavirus and other diseases

What You Will Learn

In this unit, you will cover and be expected to perform

  • How to follow standard and additional precautions for infection prevention and control
  • How to identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards
  • Hand hygiene and care of hands
  • Use of personal protective equipment
  • Handling of waste
  • Enforcing clean and contaminated zone
  • Limiting contamination
  • Surface cleaning

These skills will be demonstrated and assessed in the workplace and online.

Course Duration

12 Weeks.


On completion of this unit, you will receive a nationally recognised statement of attainment for the unit HLTINFCOV001 Comply with Infection Prevention Policies and Procedures. Skill-Set Retail (HLTSS00065) or Skill-Set Food Handling (HLTSS00066)

RTO Entry Requirements

There are no prerequisites for this course*. Intermediate level computer skills and access to the internet is essential. You will also need access to industry-standard equipment relevant to either the food handling or retail industry.

*Some components of this unit will be completed in your workplace. 

Self-Paced Online Delivery

Your learning will be online. You will need access to a computer and the internet. Assessment will take place online and in your workplace. You can enrol whenever you like.

Tuition Fees

The course tuition costs are $359.00. The entire amount must be paid at enrolment and can be paid by Zip Pay, Afterpay, Credit Card, Eftpos or Cash. This secures a place in the course and pays for:

  • Online Learning Management System (LMS)
  • Online Learning Resources including PowerPoint, Learner Guide and Workbook
  • Access to support sessions with a trainer