Effective Date: 27/08/2025
At Demi International, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and manage your personal information. This Privacy Policy outlines how we handle your data when you interact with our website, visit our campuses, or use our services.
By using our website or engaging with us, you agree to the terms of this policy.
1. Information We Collect
Personal Information
We collect personal information you provide when:
- Enrolling in courses
- Registering an account
- Making enquiries
- Signing up online or on campus
- Requesting student support or resources
This may include your name, email address, phone number, company name, and billing/shipping addresses.
Non-Personal Information
We collect browser and device data including:
- IP address
- Device type and browser
- Website activity and interaction
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected to:
- Process enrolments and payments
- Provide student and customer support
- Set up and manage accounts
- Improve our website and services
- Prevent fraud and comply with legal obligations
- Send course updates, promotions, and news
3. Marketing Communications
By interacting with Demi International — including enrolling in a course or submitting a form — you are automatically added to our marketing communications list. This may include:
- Course announcements
- Special offers and promotions
- Event invitations
- Student newsletters
You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. However, essential service communications (e.g. enrolment confirmations) will continue regardless of your marketing preferences.
4. Sharing Your Information
We do not sell or rent your personal information. We may share data:
- Internally with staff to process enrolments and support
- With third-party service providers for secure payments, learning platforms, and marketing tools
- With legal or regulatory authorities where required by law
All third-party providers are contractually bound to handle your data in accordance with this policy.
5. Cookies & Tracking Technologies
We use cookies to:
- Maintain enrolment and application information
- Improve website performance
- Offer personalised browsing and course suggestions
You can manage or disable cookies through your browser settings.
6. Payment Information
Online transactions are processed securely through trusted payment providers. We do not store credit card information on our servers.
7. Data Retention
We retain your personal data as long as necessary to fulfil our business and legal obligations. Once no longer required, data is securely deleted or anonymised.
8. Your Privacy Rights
Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to:
- Request access to your personal information
- Correct or update your details
- Withdraw consent or unsubscribe from communications
- Request deletion, where legally permissible
To make a request, contact us using the details below.
9. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices or content of third-party websites.
10. Contact Us
For privacy-related requests, updates to your information, or questions about this policy, please contact:
Demi International
Email:
Phone: 07 3188 7269
Website: https://www.demiinternational.edu.au